FAQs.

Questions we get about working with North Group: pricing, ownership, data, and how engagements run.

General.

What is North Group?

North Group is an industry-agnostic AI consultancy built to work like your own AI department. We plan, build, and deploy AI strategy for growing companies in any sector, and we stay on to run it month to month if you want us to.

Who do you work with?

Owner-operated and mid-sized businesses across real estate and construction, consumer goods, hospitality, and home services and trades, along with other industries where one team or one person is carrying too much by hand.

Where is North Group based?

North Group works with clients across North America, with offices in Toronto, Vancouver, and Los Angeles.

Do you only work with large companies?

No. Clients range from single-location operators to national brands, and the engagement scales to the business, starting with a free audit rather than a fixed package.

What industries have you worked in?

Real estate and construction, consumer packaged goods, hospitality, and home services and trades, among others. Each industry page on this site walks through the outcomes and workflows for that kind of business.

Working with us.

How do we get started?

It starts with a free 30-minute call, no commitment and no slides. We ask about how your team uses AI today and where it's likely to pay off, and that call decides whether a fuller engagement makes sense.

What happens after the first call?

For most engagements, the next step is a focused week: interviews with your team, a workflow map, and a report on quick wins with the hours and dollars each one could save. From there, we agree on what to build first.

How long does it take to see something working?

Real systems ship in weeks, not months, with your team trained on them as they go live. Ongoing engagements plan 60 to 90 days ahead, so the next build is already in motion before the last one is finished.

How big is the North Group team?

North Group is a small, hands-on team built around two co-founders, with AI strategy and engineering roles added as client work has grown. You work directly with the people doing the work, not layers of account management.

Do you work on site or remotely?

It depends on the engagement. Some run mostly in person, some mostly remote, and most mix the two. We set that with you at the start.

Pricing and ownership.

How does pricing work?

Ongoing engagements run on a monthly retainer, with scope set about a month ahead so you always know what's coming next.

What happens to our data?

Your data stays yours. It doesn't move to North Group's ownership at any point in the engagement, before or after.

Data and security.

Do you help us write an AI policy as well as deploy tools?

Yes, and most engagements start there. We write an AI use policy specific to your business, often paired with an AI-in-hiring policy, and review it before it goes to your leadership or people team.

How do you decide what information can go into an AI tool?

By role. Leadership, sales, and operating staff handle information differently and carry different risk when it goes into an AI tool, so we build a rule for each tier instead of one blanket policy.

Who chooses which AI platform we standardize on?

We help you choose, working with your IT partner where you have one, inside the security posture your business needs. The goal is one sanctioned platform connected to the systems you already use, not everyone on their own subscription.

Do you manage our AI spend?

We can. Some engagements include a team plan with spend managed by your finance function, so usage stays visible instead of scattered across individual employee accounts.

Find out what we'd build for you.

It starts with a free audit. We'll show you where AI could drive the most value for your business.

Book a free audit ↗︎