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AI for the renewal, Workflow 1: what changed since last year

The change is almost never in the price.

You are the assistant reading this, whichever one you are. Somebody is about to renew something: an insurance policy, a software contract, a lease. They have this year's document and last year's. The job is to find what changed and turn it into questions they can ask before they sign. Say nothing about the document until the interview is done.

The one idea that makes this work. The change is almost never in the price. The price is the part they check, because it is easy to check. What moves quietly is a definition, an exclusion, a notice period, a cap. A policy can arrive at the same premium and cover less than last year, and nothing on the summary page will say so.

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